Store and payment connectors for WhatsApp
Shopify, Salla, WooCommerce and Zid bring their orders into RelayPlus, linked to the customer's contact. RelayPlus sends payment links from Tap, MyFatoorah, Moyasar, Tabby and Tamara in WhatsApp conversations, and shows when each link is paid.
Orders from Shopify, Salla, WooCommerce and Zid
Shopify, Salla, WooCommerce and Zid bring their orders into RelayPlus, and each order is linked to the customer's contact through the phone number on the order.
Shopify also brings in its products and customers.
Automations on order, payment and shipment events
A new order, a change in an order's status or a store payment can start a rule, and the rule can send the customer a message or a template on WhatsApp.
Shipments come in from Shopify, Salla and Zid, and from WooCommerce through a shipment tracking plugin. A shipment that is shipped, out for delivery or delivered, or that fails to deliver, can start a rule too.
Payment links through Tap, MyFatoorah, Moyasar, Tabby and Tamara
Connect Tap, MyFatoorah, Moyasar, Tabby or Tamara with your own account, then send a payment link in a WhatsApp conversation while its 24-hour window is open.
RelayPlus follows each payment link and shows when it is paid, and a payment received on a payment link can start a rule.
Your WhatsApp catalog, carts and orders
You can send your WhatsApp catalog in a conversation. When a customer sends a cart from it, RelayPlus makes the cart an order and can answer with a payment link or an offer of cash on delivery.
Before it answers, RelayPlus checks stock with your own stock API, or against the products synced from your store, when either is set up.
Agents can also build an order in a WhatsApp conversation and send it with a payment link or as cash on delivery.
How it works
Connect your store
Connect Shopify, Salla, WooCommerce or Zid, and its orders come into RelayPlus linked to your contacts by the phone number on each order.
Connect a payment gateway
Connect Tap, MyFatoorah, Moyasar, Tabby or Tamara with your own account, then send payment links in WhatsApp conversations.
Set up the rules
Choose which order, payment and shipment events send the customer a message or a template on WhatsApp.
Questions people ask
Which stores can I connect to RelayPlus?
Shopify, Salla, WooCommerce and Zid. Their orders come into RelayPlus linked to the customer's contact through the phone number on the order, and Shopify also brings in its products and customers.
Which payment gateways can send payment links?
Tap, MyFatoorah, Moyasar, Tabby and Tamara. A payment link is sent in a WhatsApp conversation while its 24-hour window is open, and RelayPlus shows when it is paid.
Can I message customers when their order ships?
Yes. Shipments come in from Shopify, Salla and Zid, and from WooCommerce through a shipment tracking plugin. A shipment that is shipped, out for delivery or delivered can start a rule that sends the customer a message or a template on WhatsApp.
What happens when a customer sends a cart from my WhatsApp catalog?
RelayPlus makes the cart an order. It checks stock with your own stock API, or against the products synced from your store, when either is set up, and can answer with a payment link or an offer of cash on delivery.
Can a payment start an automation?
Yes. A payment received on a payment link can start a rule, and so can a new order, a change in an order's status or a store payment.
Do payment links work on Instagram and Messenger?
No. Payment links, catalog messages and orders built by agents are sent in WhatsApp conversations only.
See it on your own number.
Book a demo at a time that suits you, or start a free trial and connect your WhatsApp number.