Sign in
Official WhatsApp Tech Provider

Every message.
Every cost.
Nothing hidden.

RelayPlus is the WhatsApp CRM that tells you what a broadcast costs before you send it, what it earned after, and exactly which agent or bot touched the conversation.

Take the tour
No card required to trial · Connect your number in about 9 minutes · Cancel any time
Broadcast cost, before send
4,180 recipients · 82% marketing
$122.89
Return on that send
$4,182 attributed within 7 days
34×
Running on RelayPlus in 34 countries
Everything in one place

Six tools your team stops paying for separately.

A shared inbox, a contact database, campaign sending, automation, a catalog and reporting — built as one product, so a conversation carries its history, its consent and its cost wherever it goes.

Unified team inbox

Every WhatsApp, Instagram and Facebook thread in one queue, with the 24-hour window counting down in plain sight.

Assignment, collision detection and internal notes
Window timer and template fallback when it closes
Saved views, SLA timers and snooze

Contacts with consent built in

A real customer database, where every record carries proof of how and when they opted in.

Custom attributes and lifecycle stages
Live segments that update as people qualify
Import with a consent declaration on the record

Campaigns priced before send

Build a broadcast, see the exact cost and the wallet balance after it, then decide.

Every template category and format supported
Carousel, catalog, coupon, flows, LTO and auth
Throttled sending that protects your quality rating

Automation and AI agents

Rules, flows and AI agents that answer for you — and hand over the moment they are out of their depth.

Visual canvas with per-node drop-off overlay
Code view: the same flow as typed JavaScript
Agents grounded in your catalog and order data

Sell inside the chat

Catalog, cart and payment link in the thread, so nobody has to be sent to a website to finish buying.

Catalog sync from Shopify, WooCommerce or NopCommerce
Payment links with reconciliation built in
Abandoned-cart recovery that stops when they pay

Reporting that names the cost

Cost per reply, per order and per resolved conversation — not just a delivered count.

Agent, team and channel performance
Cost by country, category and campaign
Scheduled reports by email, PDF or CSV
Channels

Three channels. One inbox.

WhatsApp, Instagram and Facebook, connected through Meta directly — we are an official Meta Tech Provider, not a reseller. A customer who DMs you on Instagram and later messages your WhatsApp number is one person with one history, not two tickets.

WhatsApp Business
Live · Tech Provider

The full Cloud API: every template category, interactive buttons, catalog, flows and in-chat payments. Multiple numbers per workspace, each with its own display name and quality rating.

TemplatesCatalogPaymentsFlows24h window
Instagram
Live

Direct messages, story replies, story mentions and comment-to-DM — all landing in the same queue, under the same reply-window rules as WhatsApp.

Story repliesComment to DMIce breakersMedia
Facebook
Live

Page inbox and Messenger, including ad click-to-message and the persistent menu, so a paid click and an organic message reach the same agent.

Click to messagePersistent menuPage comments
Commerce

Sell without sending anyone to a website.

Browse, add to cart, pay and get a receipt — all inside the thread. Every order is stitched back to the conversation that produced it, so attribution is a fact rather than an estimate.

Catalog synced, not retyped
Two-way sync with Shopify, WooCommerce and NopCommerce. Stock levels are live, so you never promise something you sold an hour ago.
Cart and checkout in the thread
Multi-item carts, variants, delivery options and a payment link that reconciles itself when it clears.
Payments through your own provider
Stripe or MyFatoorah, or a bank transfer with manual confirmation. Money moves through your account — we never hold it.
Order status without an agent
Order lookup, delivery tracking and returns handled by automation, escalated to a person only when something is wrong.
Revenue tied to the conversation
Every order carries the campaign, flow or agent that produced it — which is how cost per order gets calculated at all.
Do you have the linen skort in a size M?
Catalog · 2 items
Linen skort
Size M · dusty pink
$68.00
Cotton crew tee
Size M · bone
$24.00
Total incl. delivery $96.40
Pay in this chat
Paid · order #40218 · receipt sent
AUTO Shipping update scheduled · utility · $0.0270
Integrations

Plugs into the stack you already run.

A short, honest list of native integrations — the ones we maintain properly rather than a logo wall. Everything else goes through the REST API, webhooks or Zapier, with sandbox credentials on every workspace including the trial.

Commerce
Two-way catalog and order sync
Shopify
WooCommerce
NopCommerce
Payments
Charged through your own account
Stripe
MyFatoorah
CRM & data
Push contacts and events outward
Zapier
Google Sheets
Build your own
REST API with idempotency keys, signed webhooks with replay, a sandbox number that never charges you, and per-token rate limits you can see. Every API call that costs money returns the cost in the response body.
99.96%
API uptime, 12 months
<120ms
Median response
Free
Sandbox on every plan
The part everyone else hides

You should never be surprised by a WhatsApp bill.

Meta charges per conversation, and the rate depends on the country and the category. Most platforms show you that a month later on an invoice. We put the number in front of you before you press send, and next to every result after.

Before you send
$121.09
4,180 recipients · 82% marketing, 18% utility
0%
Markup on conversations
Meta's rate, passed through. We make money on seats, not on your sending volume.
$0.83
Cost per order, not per send
Every campaign reports what an outcome cost — reply, order, resolution — beside what it earned.
24h
Window always visible
The free-reply window counts down in the header, so nobody accidentally pays for a template send.
3 min
Warning before a bill surprise
Quality drops, tier changes and low balance hit your dashboard in near real time, not next month's invoice.
Automation & AI

Build the flow by dragging. Or by writing it.

Drag nodes and wire them together on a canvas, then flip to the code view and the same flow is plain JavaScript — every node is a function with typed parameters. Edit either side; they stay in sync.

Trigger on anything
Inbound keyword, ad referral, cart abandoned, payment failed, order shipped, a webhook from your own stack, or a schedule.
Branch on real data
Conditions read contact attributes, order history, consent state, language and the time of day in the customer's timezone.
Hand over cleanly
Any node can escalate to a human with full context attached, and the flow stops chasing someone the moment the goal is met.
See where people drop
The canvas overlays entry and exit counts on every node, so a broken step is obvious instead of theoretical.
Open the flow builder →
In sync
Trigger1,204 in
Cart abandoned
Waited 45 minutes
Condition892 pass
Marketing consent granted?
Yes → continue · No → stop
AI agent892 out
Draft a nudge in their language
Grounded in cart contents
Send$26.22
Template · cart_recovery_v3
Marketing · $0.0294 each
Goal148 converted
Order placed → exit flow
Nobody gets step two after paying
9 min
Median time to connect a number
Embedded Signup, no Meta support ticket, no waiting on a reseller.
41%
Of conversations resolved without a human
Across our customer base, measured by no agent reply and no reopen.
3.4×
Median return on campaign spend
Attributed revenue within 7 days, against conversation cost.
99.96%
Uptime over the last 12 months
Published monthly at status.relayplus.app, including the bad months.
Plans

Pay for seats. Pay Meta for conversations.

We take no cut of your messaging spend. Conversation credit is billed at Meta's published rate, from a wallet you top up — so the subscription is the only thing we charge you for.

Growth
For a small team answering every message themselves.
$49 / seat / month
Billed monthly · cancel any time
Start 14-day trial
2 numbers, unlimited templates
Campaigns with pre-send cost
Keyword and rule automation
Segments and custom attributes
Email support, 1 business day
Most chosen
Business
For teams where the bill and the routing both matter.
$99 / seat / month
Billed monthly · cancel any time
Start 14-day trial
5 numbers, all channels
Flow builder with canvas and code view
AI agents and AI reply drafting
Catalog, carts and payment links
Cost analytics and scheduled reports
SLA policies, teams and routing
Priority support, 4 hours
Enterprise
For regulated, multi-brand or multi-country operations.
Custom
Annual contract · from 25 seats
Talk to us
Unlimited numbers and workspaces
Data residency choice and SSO/SAML
SOC 2 report and signed DPA
99.9% SLA with service credits
Sandbox and dedicated API limits
Named onboarding engineer
Conversation credit, at cost
Service conversations are free and unlimited on every plan. Utility and marketing conversations bill at Meta's rate for the recipient's country — $0.0270 and $0.0294 in the United States today. Zero markup, itemised per country in your invoice.
See the rate table
The full list

Everything RelayPlus does, in one list.

No asterisks and no "contact us for details". If it is on this list it exists in the product today.

Questions people actually ask

Connect your number today.
Send your first campaign tomorrow.

Fourteen days on the Business plan, every feature unlocked. No card, no sales call, and an export button that actually works if you decide to leave.

Start your trial Book a 20-minute demo